- Our Counselors -
Carolyn Heinl, LPC, MAC, CPCS
Carolyn Heinl, LPC MAC CPCS started working with at-risk youth in residential settings in Virginia in 1999 and was deeply moved at the level of intensive work needed for stabilization to help these young people successfully return home and navigate their circumstances to make better decisions moving forward. The number of challenges many clients face with inter-generational trauma and the inability to meet primary needs is a major factor in the likely outcomes for most of these individuals, and keeping families able to attend to each other and move their relationships forward during tumultuous circumstances.
Carolyn earned her BA from King College in Psychology in 1999 with a research focus on Animal Assisted Therapy and an MA in Counseling Psychology conferred by the Georgia School of Professional Psychology in 2004. She has held Master Addictions Counselor (MAC) and Certified Professional Counseling Supervisor (CPCS) certifications since 2018.
Carolyn worked on the team to develop the dedicated Crisis Behavioral Health division for the University System of Georgia plan at Anthem from it’s inception through the spring of 2016, when she and Justin Glaeser co-founded Comprehensive Care, with her as its Chief Clinical Officer. She speaks regularly in community and private forums on trauma and resilience and is a therapist in practice, with a diverse cultural and religious client population. Carolyn places a high value on incorporating the client’s family of origin values, positive attitudes about gender, cultural identity, and sexuality, and how youth can incorporate these values into making their own positive choices. She enjoys scuba diving, fostering pets, and being a mom to two really great kids.
Tiffany Brooks Arriola, LPC, CPCS
Tiffany has experience working with children, adolescents, adults, families, and Veterans since 2012. She began her career dedicated to helping emotionally and behaviorally troubled children and adolescents in a residential setting with the goal being to help children and their families live successfully. She then expanded her career by working at an inpatient crisis stabilization center and assisting those with mental, emotional and substance abuse conditions. Since then, Tiffany has gone on to work with Soldiers under the Department of the Army and Veterans under the Department of Veteran Affairs.
Tiffany is a graduate of the University of West Georgia where she obtained her MEd. in Community Counseling. Her experience includes CBT and DBT techniques, working with those who struggle with anxiety, depression, substance abuse, retirement, self-esteem, trauma/PTSD, oppositional defiance disorder, and family cohesion. She also enjoys play therapy and art therapy. Tiffany believes our goal in life is in the pursuit of happiness and peace in our lives and she strives to help people see their own path to that happiness and peace. She is an advocate for self-care and a healthy work/life balance. She has a passion for helping others improve relationships in their lives whether it be with their family or with themselves. Tiffany enjoys practicing mindfulness, creativity, and is a big fan of slowing down.